Privacy Policy
Introduction
Universal Tours and Travels (“Universal Tours”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who interact with our travel agency. This Privacy Policy describes how we collect, use, and share your personal information. It applies to all individuals who contact us or utilize our services, whether in person, by phone, or by email.
Information We Collect
We collect personal information from you in various ways, including:
Information you provide directly to us:
- Name
- Contact information (email address, phone number)
- Passport details
- Travel preferences
- Planned travel itinerary details
- Payment information (credit card details)
Information collected automatically:
- IP address
- Browser type
- Operating system
- Browsing activity on our website (if applicable)
How We Use Your Information
- We use your personal information for the following purposes:
- Process travel bookings and provide requested services.
- Communicate regarding travel arrangements, updates, and information.
- Personalize travel experiences and provide recommendations.
- Improve our services and website.
- Comply with applicable laws and regulations.
Information Sharing
- We may share your personal information with third parties under specific circumstances, including:
- Travel suppliers: Airlines, hotels, car rental companies, and other service providers involved in your travel arrangements.
- Government agencies: Customs and immigration authorities, as required by law.
- Payment processors: Secure platforms used to process travel payments.
- Other service providers: Marketing and analytics companies that help us improve our services and website.
Your Choices
You have the right to manage your personal information:
- Access, correction, or deletion: Contact us to request access to, correct, or delete your personal information.
- Marketing communications: Opt-out of receiving marketing communications by following unsubscribe instructions in our emails.
- Objecting to processing: You can object to the processing of your personal information for specific purposes.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Universal Tours and Travels
